Yuzu closes new health partnerships in hours with Stedi

Yuzu allows plan designers to craft consumer-centric plans quickly and with confidence. In the Yuzu app, employees and their trusted care guardians can review every aspect of their coverage, receive personalized provider recommendations, and track claims through each stage of the adjudication process.

Challenge

Finally, Yuzu wanted expert guidance in navigating the complexity associated with EDI integrations. When evaluating available options, Yuzu co-founder Russell Pekala says Stedi’s comprehensive onboarding support stood out: “The Stedi team are EDI thought leaders, and they really took the time to educate us while we were getting started.”

Solution

Yuzu built EDI integrations with five healthcare partners using Stedi and plans to continue expanding to more partners in the coming months.

Once Stedi successfully processes an inbound healthcare claim, webhooks automatically send the status to Yuzu’s platform. This allows Yuzu to provide customers with consistent and accurate updates in real-time. Yuzu also uses Stedi webhooks to send errors to Slack, enabling the team to start resolving issues immediately.

Lead engineer Pam Beardsell says one of the major benefits of Stedi is how much it simplifies EDI. She explains, “Data exchange in the healthcare space is unbelievably complicated. Every partner has their own way of doing things, and Stedi helped us accommodate that without cluttering our systems with all of the complexity.”

Results

With Stedi, Yuzu can customize EDI guides, establish an FTP connection, and demonstrate automatic file processing, all on the first call with new partners. This has allowed them to close new partnerships within hours and build out successful integrations in days.

These capabilities have also made integrations significantly more cost-efficient. Pekala says, “Many potential partners were initially hesitant to integrate with a new TPA given the typical costs associated with building an EDI integration. Once we show them the EDI capabilities we built with Stedi, this is no longer an issue. We’ve been able to cut implementation fees with some partners by five-figure amounts because we can generate valid data so quickly.”

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