1172 Claim Response Reason Code

Code identifying the detailed reason for the response

Identifier (ID)
Min 1 / Max 3
A1Inappropriate Standard Repair Time Used
A2Date on Claim Different than Supporting Document
A3Submit as Field Service Claim
A4Missing Part Number
A5Must Submit Serial Number of Major Component
A6Submit as Product Improvement Claim
ACAmount Claimed Exceeds Authorization Amount
CCClaim Cancelled By Claimant
CDRCustomer Damage or Responsibility
CHCore Charge Not Allowed
CMPCustomer Must Pay Deductible
CPClaim Pending - Subject to Supplier Approval
CSClaim Submitted Too Late to Accept
DCDuplicate Charge
DEDeductible Exceeds Claimed Amount
DIDamages Caused by Improper Vehicle Operation
DNDiscrepancy Not Noted on Delivery Receipt
EFExcess Freight Charges
ELExcess Lube Charges
ELHExcessive Labor Hours
ELRExcessive Labor Rate
EPCExcessive Part Cost
ESCExcessive Sublet Cost
EWExpired Warranty
FCFile Claim Directly to Supplier
FRSFactory Required Service
FWCFull Warranty Credit
HDHandling Disallowed or Reduced
IAIncorrect Associate Account
IIInvalid Standard Repair Time Used
IISInsufficient Information Supplied
ILIncorrect Labor Rate
IRImproper Repair Procedures
IRSItem Reported as Stolen
IVInvalid Vehicle Identification Number (VIN)
IWSInsufficient Warranty Information Supplied
LCLubricant Charge Not Allowed
LDLabor Disallowed
LOLabor Overlap
MAPManufacturer's Agreed Price
MCMileage on Claim Different Than Supporting Document
MHMust Submit Model Number of Major Component
MRAMileage Less Than Previously Stated
NCRNo Charge Repair
NDFNo Defect Found
NEWNot Eligible for Warranty
NFNeed Fuel Tank Scrap Form
NOPNot Our Product
NRINot a Recall Item
NSBNot a Service Bulletin Item
NWRNo Warranty Record
OCOther Charges Not Allowed
ODROriginal Equipment Manufacturer (OEM) or Manufacturer's Responsibility
OROnly One Repair Allowed Per Section
PBProduct Built to Spec
PDPart Damaged - Cannot Establish Defect
PNPPart not Proper for Specified Repair
PNRPart or Documentation Not Returned or Received Within Time Limit
PRPhoto Required - Resubmit Claim and Mail Photo
PRDPart Received Damaged Due to Dealer Poor Packaging
PWAPartial Warranty Approved
RDPRepair Description Does Not Agree With Product
RDRRepair Facility's Responsibility
RPReplacement Part Information is Incorrect
RTResubmit as Transporter Claim
SASpecial Adjustment
SMSubmit as Recall Claim
SPSubmit as a Replacement Parts Claim
SRStorage Related Problem - Not Our Responsibility
SUBSubmitted Too Late
SWSubmit as Warranty Claim
TCTowing Charge Exceeds Warranty Allowance
UPRUnrelated To Previous Repair
URUnauthorized Repair
URFUnauthorized Repair Facility
VBVehicle Not Built to Order
VMVehicle Modification
VPWVehicle Previously Wrecked, System Not Warranted
VUVehicle Already Paid Per Specified Claim
WBSWarranted By Seller
WCWrong Causal Part Number
WMWrong Part Number

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