Eligibility PDFs now include submitter transaction IDs and payer trace numbers

Stedi's eligibility PDFs now include the submitter transaction ID and payer trace number when they're present in the eligibility response.

Both IDs are used to trace eligibility checks across provider and payer systems.

This means you can look up a specific check in your EHR, RCM, or practice management platform, or in the payer's system, using only an eligibility PDF.

You can download eligibility PDFs using the Retrieve Eligibility PDF API endpoint or the Stedi portal.

Submitter transaction IDs

A submitter transaction ID is an identifier you – the submitter – set on an eligibility request. The payer echoes it back in the response.

EHR, RCM, and practice management platforms often use submitter transaction IDs to track eligibility checks.

When present in the response, the submitter transaction ID appears in the Request section at the bottom of the eligibility PDF.

Payer trace numbers

A payer trace number is an optional, payer-assigned ID for an eligibility check. Payers can include one or more in the response.

Providers and billers often need to cite payer trace numbers when contacting payer support about a specific eligibility check.

When present in the response, payer trace numbers appear in the Payer row of the summary at the top of the eligibility PDF.

Some payers issue separate trace numbers for the subscriber and a dependent. The PDF lists both, separated by a comma.

Note: Stedi also generates an internal trace number for every check. Eligibility PDFs always exclude Stedi-generated trace numbers.