Updated May 11, 2022
Below is a list of frequently asked questions about the Converters API. If you have any questions not listed here, please contact us.
The simple truth is that we don't. Payloads sent to any of our API endpoints are not stored – they are not stored temporarily and they are not stored permanently. We do not log your payload or our response to your request anywhere in our system.
Our APIs simply perform a transformation on the data you send us - a conversion if you will. The transformation happens during the duration of the request; we do not retain the payload once a response is returned.
We log only request meta information such as the time taken to process the request, whether it was successful, and the Stedi account ID of the sender.
These data points allow us to monitor the health of the system and drive improvements to the service. They help the team answer questions like:
- How many requests did the API receive over the past week?
- What percentage of the responses returned a 4XX/5XX status code?
- Why did latency increase after the most recent deployment?