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Getting support

If you have a question about how to use Stedi products, are having trouble accessing your account, want to provide feedback or log a bug, you can always reach out to the support team.

Open a support ticket

The best way to get support is to use the help menu you find most places in Stedi – look out for the question mark bottom right.

Email

You can email Stedi’s support team at any time - support@stedi.com.

What to include

Please include a description of the issue. If you’re contacting us from outside Terminal please add your account ID. Screenshots of any problems are also helpful.