Introducing delegated signature authority for enrollment forms

You can now authorize Stedi to sign enrollment forms for you using delegated signature authority, eliminating over 90% of your team’s enrollment paperwork.

Why we built this

Transaction enrollment is the administrative process a provider must complete to exchange certain types of healthcare transactions with a payer. For example, all 835 ERAs require enrollment. Certain payers require enrollment for other transactions, such as 837 claims and 270/271 eligibility checks.

The enrollment process sometimes involves signing a PDF form before submission to a payer. This step can delay enrollments by days or even weeks as signature requests bounce between you and Stedi.

Delegated signature authority solves this by allowing Stedi to sign enrollment forms on your behalf. It removes overhead for your team and can remove days of delay from the enrollment process.

If you manage enrollments for multiple providers, delegated signature authority scales with you. You can onboard more providers faster with less operations work for your team.

How it works

1. You sign a one-time delegated signature authority agreement with Stedi.

   • If you submit enrollments on behalf of providers, you’ll need to obtain delegated signature authority from your providers during onboarding.
     
     

   • Some providers may not allow delegated signing for various reasons, such as their internal policies or legal requirements. In these cases, you can still submit enrollment requests, but the provider must sign the forms directly.
     
     

2. You submit enrollment requests using the Enrollments API, UI, or a bulk CSV upload.
   
   

3. When a payer requires a signature, Stedi checks whether delegated signing is allowed.

   • If allowed, Stedi signs and submits the form.
     
     

   • If not allowed, the provider must sign the form directly. Stedi notifies you on the enrollment request and provides instructions to complete the process.

Next steps

Delegated signature authority is available on all paid Stedi plans.

To get started, contact Stedi support in your dedicated Slack or Teams channel.