Spotlight: Conno Christou @ Keragon

A spotlight is a short-form interview with a leader in health tech. In this spotlight, you'll hear from Conno Christou, Co-founder of Keragon.

What does Keragon do?

Keragon is an AI-powered, HIPAA-compliant workflow automation platform built for healthcare organizations. We help provider teams connect 300+ healthcare and business applications to automate day-to-day operations, from scheduling and patient intake to communication, eligibility checks, and data sharing, all without writing code.

Our goal is simple: Make healthcare operations run smoothly so care teams can spend less time managing systems and more time caring for patients.

How did you end up working in health tech?

It’s not a sexy story, but it’s a real one. This is actually our second company. My co-founders and I previously built a company in the advertising technology space. After that company was acquired, we took a couple of years off to recharge and think about what we wanted to do next. When we started exploring ideas again, we looked at eight different industries.

We fell in love with healthcare for two reasons. First, the business opportunity – it’s a massive, incredibly important industry that’s still very backward when it comes to technology. And second, we were looking for an “X-factor” - the chance to build something that genuinely makes an impact on people’s lives.

Because we were new to healthcare, we didn’t assume we had the answers. We spent 6 months interviewing around 350 people – providers of all sizes, payers, pharma, CROs – just to understand the problems from the inside out. That process helped us find a problem that had a very strong founder-market fit. Once we saw the acute need for automation in healthcare, we never looked back.

What’s one thing you wish you could change about U.S. healthcare?

I’d give time back to doctors and care teams. It’s 2025, they shouldn’t be spending hours on admin work and manual data entry. Every minute spent on paperwork is a minute taken away from patient care.

With staffing shortages across the industry, we need to help clinicians work smarter, not harder. Streamlining workflows and automating routine tasks gives them more time for what matters most, caring for people. That’s the future we’re building toward.

What do you think U.S. healthcare will look like two years from now?

Two years from now, AI and automation won’t be buzzwords. They’ll just be how healthcare runs. The boring stuff, like intake, scheduling, and eligibility checks, will happen automatically. Teams will finally get to focus on care instead of coordination.

The biggest shift will be in mindset. Healthcare organizations will expect their tools to be connected and intelligent by default. The ones that lean into that will move faster, serve patients better, and create way more space for people to actually do meaningful work.