Mothership uses Stedi to streamline business operations
Mothership is a fast-growing startup focused on modernizing the freight industry. Their all-in-one dashboard allows growing businesses to book trucks on demand, streamline scheduling, calculate the most efficient shipment routes, track freight deliveries in real time, and manage claims from submission through resolution. Thanks to Mothership’s extensive local carrier network, customers can also schedule cost-effective, same-day shipping in every major United States metropolitan area.
EDI capabilities presented an opportunity for Mothership’s customer support team to reduce the time spent manually contacting partner carriers to determine the cause of missed shipments.
“We wanted to start receiving 214 Shipment Status updates before pickup to get more context. An EDI integration is the only way to get that data from our partners and process it efficiently at scale,” explained Jennifer Edwards, Associate Product Manager of Internal Products.
In addition to automating data exchange, Mothership wanted an EDI solution that would enable their finance and customer support teams to easily understand and access invoices, shipment statuses, and other files flowing through the system.
Mothership took advantage of Stedi’s Network of carrier integrations to quickly integrate with their existing logistics partners.
Mothership also uses Stedi to programmatically process invoices from partner carriers. After Stedi processes an invoice, it sends a webhook with the processed data to Mothership’s API.
Working with Stedi has enabled Mothership to more efficiently handle the large volumes of data they receive from their network of carriers – a major benefit when coordinating time-sensitive, same-day shipping.
Jennifer says she highly recommends Stedi to businesses new to EDI: “Stedi was able to help me and my team ramp up quickly and immediately get value out of the data we were receiving. EDI has now become a tool to improve operations instead of a major headache.”