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Privacy Notice

Last updated: August 27th, 2021

This Privacy Notice describes how we collect and use your personal information in relation to Stedi websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “Stedi Offerings”).

  • This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using Stedi Offerings in connection with a Stedi account; see the agreement governing your access to your Stedi account for more information about how we handle content and how our customers can control their content through Stedi Offerings.

Personal Information We Collect

We collect your personal information in the course of providing Stedi Offerings to you.

Here are the types of information we gather:

  • Information You Give Us: We collect any information you provide in relation to Stedi Offerings. Automatic Information: We automatically collect certain types of information when you interact with Stedi Offerings.
  • Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources.

How We Use Personal Information

We use your personal information to operate, provide, and improve Stedi Offerings. Our purposes for using personal information include:

  • Provide Stedi Offerings: We use your personal information to provide and deliver Stedi Offerings, including processing registrations, subscriptions, purchases, and payments.
  • Measure, Support, and Improve Stedi Offerings: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop Stedi Offerings.
  • Recommendations and Personalization: We use your personal information to recommend Stedi Offerings that might be of interest to you, identify your preferences, and personalize your experience with Stedi Offerings.
  • Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.
  • Communicate with You: We use your personal information to communicate with you in relation to Stedi Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.
  • Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Stedi, and others. We may also use scoring methods to assess and manage credit risks.
  • Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide Stedi Offerings, we use cookies. For more information about cookies and how we use them, please read our Cookie Notice.

How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others; we share personal information only as described below. Controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include: sending communications, processing payments, assessing credit and compliance risks, analyzing data, and conducting customer relationship management. These third party service providers have access to personal information needed to perform their functions.
  • Business Transfers: As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual consents otherwise). Also, in the unlikely event that Stedi or substantially all of its assets are acquired, your information will of course be one of the transferred assets.
  • Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of Stedi, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.
  • At Your Option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Location of Personal Information

Stedi, Inc. is incorporated in the United States, and our affiliated companies are located throughout the world. Depending on the scope of your interactions with Stedi Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.

How We Secure Information

At Stedi, security is our highest priority. We design our systems with your security and privacy in mind. We protect the security of your information during transmission to or from Stedi websites, applications, products, or services by using encryption protocols and software. We also maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

Access and Choice

You can view, update, and delete certain information about your account and your interactions with Stedi Offerings. If you cannot access or update your information yourself, you can always contact us for assistance.

  • Account Information: If you want to add, update, or delete information related to your account, please go to the Stedi Terminal. When you update or delete any information, we usually keep a copy of the prior version for our records.
  • Communications: If you do not want to receive promotional messages from us, please unsubscribe via the unsubscribe link in our email communication.
  • Browser and Devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children’s Personal Information

We don’t provide Stedi Offerings for purchase by children. If you’re under 18, you may use Stedi Offerings only with the involvement of a parent or guardian.

Retention of Personal Information

We keep your personal information to enable your continued use of Stedi Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concerns about privacy at Stedi or want to contact our security team, please contact us with a thorough description, and we will try to resolve the issue for you. You may also contact us at the addresses below:

Stedi, Inc., 1624 Market St Ste 226 PMB 58460, Denver, CO 80202

If you interact with Stedi Offerings on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.

Additional Information for Certain Jurisdictions

We provide additional information about the privacy, collection, and use of personal information of prospective and current customers of Stedi Offerings located in certain jurisdictions.

California, United States

These additional disclosures are required by the California Consumer Privacy Act.

Categories of personal information collected. The personal information that we may collect, or may have collected from consumers in the preceding twelve months, fall into the following categories established by the California Consumer Privacy Act, depending on how you engage with the Stedi Offerings:

  • Identifiers, such as your name, alias, address, phone numbers, or IP address;

  • personal information as described in subdivision (e) of Section 1798.80 of the California Civil Code, such as a credit card number;

  • characteristics of protected classifications under California or US federal law, such as age or gender, for example if we conduct user surveys or analysis;

  • commercial information, such as purchase activity;

  • Internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;

  • biometric information, such as your voice or appearance, for example if you choose to participate in a demonstration of a speech or image recognition service;

  • geolocation data, such as the location of your device or computer, for example if you enable location services to enhance your experience through event applications we offer;

  • audio, visual, electronic or other similar information, including when you communicate with us by phone or otherwise;

  • professional or employment-related information, for example data you may provide about your business;

  • inference data, such as information about your preferences; and

  • education information, such as information about enrollment status, fields of study, or degrees, honors, and awards received.

Categories of personal information disclosed for a business purpose. The personal information that we may have disclosed about consumers for a business purpose in the preceding twelve months fall into the following categories established by the California Consumer Privacy Act, depending on how you engage with the Stedi Offerings:

  • Identifiers, such as your name, address, or phone numbers;

  • personal information as described in subdivision (e) of Section 1798.80 of the California Civil Code, such as a credit card number, for example if we use a third party payment processor;

  • your age, gender, or other protected classifications under California or US federal law, for example if we conduct user surveys or analysis using a third party service provider;

  • commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;

  • Internet or other electronic network activity information, such as if we use a third party service provider to help us gather reports for analyzing the health of our devices and services;

  • audio, visual, electronic or other similar information, for example if a third party service provider reviews recordings of customer support phone calls for quality assurance purposes; and

  • professional or employment-related information, for example if we provide information to a third party service provider for verification or registration as part of the Stedi Offerings.

Your Rights. You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by us, or access to or deletion of your personal information. If you wish to do any of these things, please contact us. Depending on your data choices, certain services may be limited or unavailable.

No sale of personal information. In the preceding twelve months, we have not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.

No Discrimination. We will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

Appendix: Examples of Information Collected

Information You Give Us

You provide information to us when you:

  • search for, subscribe to, or purchase Stedi Offerings;
  • create or administer your Stedi account (and you might have more than one account if you have used more than one email address when using Stedi Offerings);
  • configure your settings for, provide data access permissions for, or otherwise interact with Stedi Offerings;
  • register for or attend a Stedi event;
  • communicate with us by phone, email, or otherwise;
  • complete a questionnaire, a support ticket, or other information request forms;

Depending on your use of Stedi Offerings, you might supply us with such information as:

  • your name, email address, physical address, phone number, and other similar contact information;
  • payment information, including credit card and bank account information;
  • information about your location;
  • information about your organization and your contacts, such as colleagues or people within your organization;
  • usernames, aliases, roles, and other authentication and security credential information;
  • content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to us;
  • your image (still, video), voice, and other identifiers that are personal to you when you attend a Stedi event or use certain Stedi Offerings;
  • information regarding identity, including government-issued identification information;
  • corporate and financial information; and
  • tax identifiers.

Automatic Information

We collect information automatically when you:

  • visit, interact with, or use Stedi Offerings (including when you use your computer or other device to interact with Stedi Offerings);
  • download content from us;
  • open emails or click on links in emails from us; and
  • interact or communicate with us (such as when you attend a Stedi event or when you request customer support).

Examples of the information we automatically collect include:

  • network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;
  • computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;
  • the location of your device or computer;
  • authentication and security credential information;
  • content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads;
  • Stedi Offerings metrics, such as offering usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs;
  • the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time) and Stedi Offerings, content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);
  • email addresses and phone numbers used to contact us; and
  • identifiers and information contained in cookies (see our Cookie Notice).  

Information from Other Sources

Examples of information we receive from other sources include:

  • marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other similar contact information;
  • subscription, purchase, support, or other information about your interactions with products and services offered by us, our affiliates , or third parties (such as products offered through the Stedi Marketplace) in relation to Stedi Offerings; and
  • credit history information from credit bureaus.

Information You Can Access

Examples of information you can access through Stedi Offerings include:

  • your name, email address, physical address, phone number, and other similar contact information;
  • usernames, aliases, roles, and other authentication and security credential information;
  • your subscription, purchase, usage, billing, and payment history;
  • payment settings, such as payment instrument information and billing preferences;
  • tax information;
  • email communication and notification settings;

Customers can access the information above through Stedi Offerings.