ISENDS Intermediary system enablement or disablement

TBG8 Insurance

The Intermediary system enablement or disablement message is a multi-functional message designed specifically for insurance intermediary systems administration allowing trading agreements between insurance companies and their agents (intermediaries) for insurer products to be initially authorised and consequently controlled by the insurer. This encompasses the enabling (or disabling) of separately identifiable software driven business functions (new business, mid-term adjustment, renewal etc.) and thus administering the authorisation for point of sale usage for the individual components of the function. Associated ranges of numbers for insurer products can be initially allocated and maintained via the use of this message.


Max use
  1. A service segment starting and uniquely identifying a message. The message type code for the Intermediary system enablement or disablement message is ISENDS. Note: Intermediary system enablement or disablement messages conforming to this document must contain the following data in segment UNH, composite S009: Data element 0065 ISENDS 0052 D 0054 12B 0051 UN

  2. To specify the function of the message as being an enablement or disablement.

  3. To specify the type of an enablement or disablement, e.g. authorisation, new instruction etc.

  4. To specify the creation date of the message.

  5. Segment group 1
    Repeat 9
    1. To identify both the sender and intended receiver of the message, and the insurer and the intermediary in every case. The software house need only be identified when the sending party is the intermediary or software house itself. The marketing group should be identified where the Intermediary has membership of the marketing group

    2. To identify the network address of the party. This may only be required when the message is to notify network address change.

    3. Segment group 2
      Repeat 9
      1. To specify the name and department details of one contact for the party.

      2. To specify the contact number and applicable communication channel.

      3. To specify the action to be taken as regards the contact information.

      4. To specify the order of preference for contacts if there is more than one.

      5. To specify the class of insurance product relevant to the contact.

  6. Segment group 3
    Repeat 9
    1. To specify the identity of the software product and version number.

    2. To specify the dates relating to the software product. These are the date the software was released from the software house and the date the software was applied to the intermediaries system.

  7. Segment group 4
    Repeat 99
    1. To specify the business class and identifier for the insurer product.

    2. To specify the agency reference and the policy booklet version for the intermediary for the insurer product. This may be required when the message is an authorisation. When the message is a new instruction, this information is only required if there is a change to the agency number and/or policy booklet version. This segment is used in conjunction with the date segment.

    3. To specify the date that the data in the corresponding reference segment becomes effective. No associated date segment with the reference identifies that it is effective immediately.

    4. To specify the insurer product scheme and/or marketing group identifier.

    5. Segment group 5
      Repeat 9
      1. To specify one business function, e.g. new business, mid term adjustment etc.

      2. To specify the actions to be performed relative to the authorities and documents for a business function.

      3. To specify the date and time that an authority comes into effect, also supplies the expiry date and time of an authority - for instance EDI, for a given business function.

      4. Segment group 6
        Repeat 9
        1. A segment to specify one attribute of a business function, e.g. quote, EDI, etc.

        2. To specify monetary amounts associated with the business function attribute.

        3. To specify percentage information associated with the business function attribute.

        4. To specify information on how to use the preceding segments.

      5. Segment group 7
        Repeat 9
        1. To specify one document.

        2. To request use of document or grant or deny or revoke authority to use the document.

  8. Segment group 8
    Repeat 9
    1. To specify one insurance consumable and its number range, if applicable, that the range is for, e.g. covernotes.

    2. To specify the action to be taken within the range stated.

    3. To cater for monetary amounts instead of range numbers.

    4. To specify the prefix of a document number.

    5. To specify the effective date and time and/or the expiry date and time for one range identified.

    6. To specify the marketing group or scheme to which the range applies if not applicable to all marketing groups or all schemes.

    7. To identify a specific insurer product to be associated with the range. The absence of this segment indicates that the range applies across all of the identified insurer's products.

  9. A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message.

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