How to check if Stedi supports your payers

When you're evaluating a healthcare clearinghouse, there's one question that matters most:

Do they support my payers?

If you’re looking at Stedi, the Stedi Payer Network is how you check. It’s a public, searchable index of Stedi’s supported payers.

This short guide explains how to use the Payer Network and answers common questions about Stedi's payer coverage.

The Stedi Payer Network

The Payer Network includes every payer Stedi supports – currently 3,500+. Stedi covers virtually every U.S. healthcare payer that accepts electronic claims and eligibility checks.

If one’s missing:

• It might be listed under a different name. Reach out and we’ll check.

• If we truly don’t support the payer, submit a request to add it. We can usually connect to new payers quickly.

Some payers can’t be supported at all – by us or other clearinghouses. This may be because they’re low volume, mail-only, or only support portal-based operations.

What each Payer Network entry includes

Each payer entry includes:

• Payer name.

• Primary payer ID, plus historical and synonymous aliases. Payer ID aliases let you use the payer IDs you already use with no additional mapping.

• Supported transaction types, like 270/271 eligibility checks and 837P/837D/837I claim submissions.

• Transaction enrollment requirements for each transaction type

You can search payers by name or payer ID. You can also filter by supported transaction types.

Filters use AND logic – only payers that support all selected types will appear. For example, if you filter for 270/271 eligibility checks and 837P claim submissions, you’ll only see payers who support both.

How to check Stedi’s supported payers

There are three ways to check if your payers are covered by Stedi:

1. Send us your payer list.
   This is typically the easiest and fastest way to check. We’ll run a script to check for you and manually review the results. You can send us a message to start.
   
   

2. Download the full CSV.
   You can download our full payer list as CSV from the Payer Network site.
   
   

3. Use the Payers API.
   If you're a Stedi customer on a paid plan, you can use the Payers API to search and fetch our payers programmatically.

Do I need to map my current payer IDs?

No. We support the payer IDs you already use – no mapping required.

Behind the scenes, we maintain an internal mapping of historical and current payer IDs. If a payer changes its ID or merges with another, we’ll handle it automatically.

Do I need a backup clearinghouse?

In most cases, no.

Stedi covers virtually every U.S. healthcare payer. Where possible, we set up redundant routes to each payer with automatic failover. We also use a multi-region cloud infrastructure for redundancy.

How does Stedi work with other clearinghouses?

All clearinghouses rely on other clearinghouses. Some payers have exclusive clearinghouse relationships. For example, Optum is the designated gateway clearinghouse for UnitedHealthcare. No matter which clearinghouse you use, all UnitedHealthcare traffic goes through Optum.

To offer the broadest payer coverage, Stedi integrates with every major clearinghouse. We also build direct connections to payers wherever possible.

Stedi uses multiple routes, direct connections, and built-in redundancy to provide fast, reliable payer access. We’re not a wrapper for any other clearinghouse. As a Stedi customer, you don’t need to worry about which path we take. We pass back full payer responses without dropped fields or lossy normalization.

Next steps

Once you've verified our payer coverage, the typical next step is to explore our docs. When you're ready, you can request a free trial. Setup typically takes less than a day.

If there's a specific payer giving you trouble – whether with claims, enrollments, or eligibility – reach out. We may be able to help.