ERA PDFs now show the crossover carrier's name
Stedi's Electronic Remittance Advice (ERA) PDFs now show the crossover carrier's name in the status line when the payer sends it.
If a patient's care is covered by more than one payer, a payer may forward the claim to the next payer after adjudication. These are called crossover claims. The payer that receives the forwarded claim is the crossover carrier.
Previously, the PDF status line only stated Forwarded to Additional Payer(s) when a claim was forwarded. To find the crossover carrier, you often had to check the underlying ERA or the payer's portal. Now, ERA PDFs show the name in these cases:
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You can download ERA PDFs using the Stedi portal or the ERA PDF API endpoint. For more details, check out our Introducing ERA PDFs blog post.