Support

We encourage you to contact us with questions, feedback, or for help using our products.

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Contact us

We make every effort to respond as soon as possible, particularly to urgent requests. You can contact us through the following methods:

• Submit a support request
• Email the onboarding team
• Book a video call for demonstrations or troubleshooting, when required
• Set up a dedicated Slack channel (contact us)

When you report an issue, please include the following:

• A description of the issue, including the current behavior and the expected behavior
• Your Stedi account ID, if you submit through our website
• Screenshots showing the problem, when possible