Support
Comprehensive, hands-on support is available with all plans
We encourage you to contact us with questions, feedback, or for help using our products.
Contact us
We make every effort to respond as soon as possible, particularly to urgent requests. You can contact us through the following methods:
- Submit a support request
- Email the onboarding team
- Book a video call for demonstrations or troubleshooting, when required
- Set up a dedicated Slack channel (contact us)
When you report an issue, please include the following:
- A description of the issue, including the current behavior and the expected behavior
- Your Stedi account ID, if you submit through our website
- Screenshots showing the problem, when possible
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