Support

We encourage you to contact us with questions, feedback, or for help using our products.

Contact us

We make every effort to respond as soon as possible, particularly to urgent requests.

For both general support requests and billing inquiries, email support@stedi.com. You can also email us to set up a dedicated Slack or Teams channel.

When you report an issue, please include the following:

• A description of the issue, including the current behavior and the expected behavior
• Your Stedi account ID
• Screenshots showing the problem, when possible

Don't include Protected Health Information (PHI) in support requests, including in screenshots.