Spotlight: Liam Hale McCarty @ Verified

A spotlight is a short-form interview with a leader in health tech. In this spotlight, you'll hear from Liam Hale McCarty, founder and CEO of Verified.

What does Verified do?

We help companies onboard real people faster. With little to no patient input, we can autofill their verified name, address, birthday, and health insurance – so in less than 30 seconds they’re ready to receive care. It’s like magic!

How did you end up working in health tech?

I run Verified with my brother Aidan. Over half of our family works in healthcare, so we always wanted to offer a healthcare version of our product, but we didn’t initially know what that would look like.

Over time, healthcare providers started using our 1-Click Signup product to autofill signup info, and they asked if we could also autofill health insurance and eligibility info. That was our cue: a few months of intense effort later, we launched our 1-Click Health product.

How does your role intersect with revenue cycle management (RCM)?

By far the highest friction step in patient onboarding is asking for their health insurance. Many patients don’t know who their payer is, and no one remembers their member ID, so they have to find their health insurance card in their wallet and manually type in the details. It’s frustrating and error prone.

We autofill all of a patient’s info, including their active health insurance and eligibility info, so they have a frictionless experience – and so the provider receives all the details they need to bill successfully.

What do you think RCM will look like two years from now?

Healthcare providers will marvel at the fact that, in the dark ages, they had to ask patients to manually enter all of their info and health insurance. In the future, it will be table stakes for providers to autofill everything for the patient, so the focus can be on care, not form filling.