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TouchPoint Solutions TouchPoint Customer Relationship Management

This page contains information you can use to exchange healthcare transactions with TouchPoint Solutions TouchPoint Customer Relationship Management using Stedi.
Use any of the following payer IDs to send transactions to TouchPoint Solutions TouchPoint Customer Relationship Management using Stedi APIs or SFTP. Read the docs
Primary Payer ID
TPS01
Stedi Payer ID
NRVEN
Payer ID aliases
TPS01
Coverage types
Medical

Supported transactions

Use Stedi to exchange the following transactions with TouchPoint Solutions TouchPoint Customer Relationship Management using APIs or SFTP. Send transactions as JSON or raw EDI files.
Eligibility & benefit verification
Not supported

Eligibility checks

(270/271)
Verify member coverage and benefits by sending real-time and batch eligibility checks to TouchPoint Solutions TouchPoint Customer Relationship Management.
Not supported

Coordination of benefits checks

(COB)
Submit coordination of benefit checks to TouchPoint Solutions TouchPoint Customer Relationship Management to determine if a member has overlapping coverage with another plan and determine each payer's responsibility for paying claims.
Claims processing
Not supported

Real-time claim status

(276/277)
Check on the status of a claim previously submitted to TouchPoint Solutions TouchPoint Customer Relationship Management in real-time by sending a claim status check (276/277).
Supported

Professional claims

(837P)
Submit professional claims to TouchPoint Solutions TouchPoint Customer Relationship Management and receive 277 claim acknowledgments asynchronously.
Not supported

Institutional claims

(837I)
Submit institutional claims to TouchPoint Solutions TouchPoint Customer Relationship Management and receive 277 claim acknowledgments asynchronously.
Not supported

Claim payments

(835 ERA)
Receive electronic remittance advice (ERAs) from TouchPoint Solutions TouchPoint Customer Relationship Management to review full payment details.
Not supported

Dental claims

(837D)
Submit dental claims to TouchPoint Solutions TouchPoint Customer Relationship Management and receive 277 claim acknowledgments asynchronously.
Not supported

Unsolicited claim attachments

(275)
Receive unsolicited attachments for claims submitted to TouchPoint Solutions TouchPoint Customer Relationship Management.
Get started
Use Stedi's APIs to get fast and reliable connectivity to TouchPoint Solutions TouchPoint Customer Relationship Management and start processing healthcare claims and eligibility checks within minutes.
Start processing healthcare claims and eligibility checks with Stedi and TouchPoint Solutions TouchPoint Customer Relationship Management today.
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Other names
Alternative known names, networks, or health plans for this payer that may appear on insurance cards, claims, or other correspondence.
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