Introducing longer retry windows for batch CSV eligibility checks

Jan 23, 2026

You can now control how long Stedi retries checks that failed due to payer connectivity issues when submitting batch checks using a CSV upload in the Stedi portal.

When creating a new CSV batch from the portal’s Batch eligibility checks page, click Advance options to set the Retry duration.

Set Retry duration in the Stedi poral

Retry windows can be set from 8 to 24 hours. The default is 8 hours.

For details on how retries for batch eligibility checks work, see our Batch eligibility check docs.

You can now control how long Stedi retries checks that failed due to payer connectivity issues when submitting batch checks using a CSV upload in the Stedi portal.

When creating a new CSV batch from the portal’s Batch eligibility checks page, click Advance options to set the Retry duration.

Set Retry duration in the Stedi poral

Retry windows can be set from 8 to 24 hours. The default is 8 hours.

For details on how retries for batch eligibility checks work, see our Batch eligibility check docs.

Get started with Stedi

Get started with Stedi

Automate healthcare transactions with developer-friendly APIs that support thousands of payers. Contact us to learn more and speak to the team.

Get updates on what’s new at Stedi

Get updates on what’s new at Stedi

Get updates on what’s new at Stedi

Get updates on what’s new at Stedi

Backed by

Stedi is a registered trademark of Stedi, Inc. All names, logos, and brands of third parties listed on our site are trademarks of their respective owners (including “X12”, which is a trademark of X12 Incorporated). Stedi, Inc. and its products and services are not endorsed by, sponsored by, or affiliated with these third parties. Our use of these names, logos, and brands is for identification purposes only, and does not imply any such endorsement, sponsorship, or affiliation.

Get updates on what’s new at Stedi

Backed by

Stedi is a registered trademark of Stedi, Inc. All names, logos, and brands of third parties listed on our site are trademarks of their respective owners (including “X12”, which is a trademark of X12 Incorporated). Stedi, Inc. and its products and services are not endorsed by, sponsored by, or affiliated with these third parties. Our use of these names, logos, and brands is for identification purposes only, and does not imply any such endorsement, sponsorship, or affiliation.

Get updates on what’s new at Stedi

Backed by

Stedi is a registered trademark of Stedi, Inc. All names, logos, and brands of third parties listed on our site are trademarks of their respective owners (including “X12”, which is a trademark of X12 Incorporated). Stedi, Inc. and its products and services are not endorsed by, sponsored by, or affiliated with these third parties. Our use of these names, logos, and brands is for identification purposes only, and does not imply any such endorsement, sponsorship, or affiliation.