Introducing clearer transaction enrollment statuses

We’re replacing the SUBMITTED transaction enrollment status with two new statuses that show who needs to act next:

• STEDI_ACTION_REQUIRED – Stedi needs to take action.

• PROVIDER_ACTION_REQUIRED – You or the provider need to take action.

The SUBMITTED status is now deprecated. Any existing requests will keep the SUBMITTED status and use the previous status workflow until they're live, canceled, or rejected.

We've also clarified the PROVISIONING status to mean only thing: the request has been submitted to the payer.

These changes make it easier to see which requests need your attention. You can filter by the PROVIDER_ACTION_REQUIRED status in the Stedi portal or List Enrollments endpoint to see which requests require action by you or your provider. For example, using the endpoint:

https://enrollments.us.stedi.com/2024-09-01/enrollments?status=PROVIDER_ACTION_REQUIRED

What is transaction enrollment?

Transaction enrollment registers a provider to exchange specific healthcare transactions with a payer. All payers require enrollment for Electronic Remittance Advice (ERAs). For other transactions, it depends on the payer.

You can submit enrollment requests using the Enrollments API, a bulk CSV, or the Stedi portal.

Each enrollment request has a status that shows its progress. We send you an email when a submitted request’s status changes.

You can check an enrollment request’s status and status history using the Stedi Portal or Enrollments API. For example, using the Retrieve Enrollment or List Enrollments endpoint:

{
  "id": "db6675c5-7bg7-4af9-8c68-a54a336d2911",
  "userEmail": "test@example.com",
  "status": "PROVISIONING",	  // Current enrollment status
  "history": [                     // Status history
    {
      "newStatus": "STEDI_ACTION_REQUIRED",
      "changedBy": "user@example.com",
      "changedAt": "2025-11-07T05:31:56Z",
      "type": "STATUS_CHANGE"
    },
    {
      "previousStatus": "STEDI_ACTION_REQUIRED",
      "newStatus": "PROVISIONING",
      "changedBy": "system",
      "changedAt": "2025-11-07T06:15:22Z",
      "type": "STATUS_CHANGE"
    }
  ],
  ...
}

How enrollment statuses work now

Requests submitted through the Stedi portal or a bulk CSV now start in the STEDI_ACTION_REQUIRED status. If you’re using the Create Enrollment endpoint, you can set the status to STEDI_ACTION_REQUIRED for Stedi to start processing the enrollment on submission.

If you need to act
If you or your provider need to do something, like provide a wet signature, the request moves to the PROVIDER_ACTION_REQUIRED status. We’ll email you the next steps.

Once you provide what's needed, Stedi submits to the payer and moves the request to PROVISIONING.

If no action is needed
In many cases, you don’t need to do anything. For one-click enrollment payers, requests go straight from STEDI_ACTION_REQUIRED to PROVISIONING. You can sign up for delegated signature authority to reduce even more paperwork for you and your providers.

Next steps

Starting today, all new enrollments will use the new statuses. There’s no action needed on your part.

If you're not yet a Stedi customer, our transaction enrollment feature can save you time and help you scale. Sign up to get started.