Submit claims through SFTP

You can use Stedi's fully-managed SFTP server to submit 837 claims and unsolicited 275 claim attachments to payers and retrieve responses without calling Stedi APIs.

You must submit claims and attachments in X12 EDI format, and Stedi returns claim responses through the SFTP connection in X12 EDI format. This makes Stedi SFTP a good option if you have an existing system that generates X12 EDI files and you want to send them through Stedi without completing an API integration.

How SFTP connections work

Use the following process to submit claims to Stedi:

1. Create SFTP users through the SFTP setup page in your account. You'll use these credentials to connect to Stedi's SFTP server.
2. Connect to Stedi's server and drop X12 EDI files into the to-stedi directory.
3. Stedi automatically validates the data and determines whether each file contains a test or a production transaction. If there are no validation errors, Stedi routes your transactions to the test or production clearinghouse accordingly.
4. Stedi places responses into the from-stedi directory in X12 EDI format. You can retrieve these responses from the directory at your preferred cadence without calling Stedi APIs.

Stedi shows all claims and claim responses sent through the SFTP connection on the claims view in the Stedi portal. This allows you to review your claim submissions, quickly find related responses, and download transaction data.

Next steps

Visit SFTP setup to create SFTP users and connect to Stedi's server.