Manage payments
Contact Stedi Support to request access to Stedi Treasury.
After you set up Stedi Treasury, you can track the following information in the Stedi portal.
- Payments: An Electronic Funds Transfer (EFT) transaction or check deposit from a payer. Stedi processes each payment and waits for the funds to settle before initiating the payout.
- Payouts: An outbound Automated Clearing House (ACH) direct deposit to the external bank account configured for the business entity associated with the payment.
- Bank statements: PDFs showing credits and debits to the Stedi Treasury account Stedi uses to receive and disburse payments. You may want to use these PDFs for auditing and reporting.
Stedi is a financial technology company, not a bank. Banking services are provided by Grasshopper Bank, N.A., Member FDIC. The FDIC's deposit insurance coverage only protects against the failure of an FDIC-insured bank.
EFT payment flow
Here's how Stedi processes Electronic Funds Transfers (EFTs) from payers and deposits payments into your bank account:
Stedi receives the EFT from the payer and creates a new row on the Payments page.
The payment status is Pending, meaning Stedi received notice of the transaction and is waiting for the funds to settle in your Stedi Treasury account. You can click the payment record to view details, including the expected settlement date.
The payment status changes to Received when the funds settle. Your Stedi Treasury account automatically starts the payout to the external bank account for the business entity.
Stedi creates a new row on the Payouts page.
The initial payout status is Pending, indicating that Stedi has requested our banking partner to transfer the settled funds to the external bank account.
The payout status changes to In transit when Stedi's banking partner approves and initiates the transfer to the external bank account.
The payout status changes to Paid when the transfer to the external bank account is complete. The funds typically arrive in the linked account by 8:30 AM ET the next business day, though the exact timeline depends on the bank.
Payments can also include check deposits you receive through Stedi Lockbox, if enabled for your account. Contact Stedi Support to request access to the Lockbox private preview.
Review payment details
You can track how funds move through Stedi Treasury on the Payments and Payouts pages in the Stedi portal. Each payment from a payer has a corresponding payout to the business entity's bank account.
Payments
The Payments page shows all incoming funds transfers from payers to your Stedi Treasury account. Each payment record includes:
- Payment amount
- Payer name (when available)
- Payment date
- Reassociation trace number (for linking to ERAs)
- Current status
Click any payment to review its details, including links to the associated billing entity, 835 Electronic Remittance Advice (ERA), and payout (when available).
Payment statuses
Payments can have one of the following statuses:
| Status | Description |
|---|---|
| Pending | Your Stedi Treasury account received the inbound ACH transfer and is waiting for the funds to settle. |
| Received | Your Stedi Treasury account received the inbound transfer from the payer, and the funds are available. |
| Failed | The bank returned, rejected, or canceled the transfer. This status can occur at any point in the payment lifecycle. |
Link to 835 ERA
Stedi automatically links payments to their corresponding 835 Electronic Remittance Advice (ERA) using the value in the ERA's TRN02 (Check or EFT Trace Number) element.
To review the linked 835 ERA:
- Go to the Payments page.
- Click a payment to review its details.
- Click View 835 ERA in the 835 ERA section to go to the ERA's details page.
Payouts
The Payouts page shows all outgoing funds transfers from your Stedi Treasury account to your configured external bank account. Each payout record includes:
- Payout amount
- Destination bank account
- Payout date
- Current status
Click any payout to review its details, including links to the associated billing entity and payment.
Payout statuses
Payouts can have one of the following statuses:
| Status | Description |
|---|---|
| Pending | Stedi submitted a request to transfer the funds to the external bank account. |
| In transit | Our banking partner has begun transferring the funds to the external bank account. |
| Paid | The funds have been successfully transferred to the external bank account. |
| Failed | The bank returned, rejected, or canceled the transfer. This status can occur at any point in the payout lifecycle. |
Bank statements
You can access monthly bank statements showing all credits and debits to your Stedi Treasury account. Bank statements are useful for accounting, reporting, or auditing purposes.
Bank statements match the activity shown in the Payments and Payouts pages and include:
- Credits: Funds from payer Electronic Funds Transfer (EFT) transactions. These match the payments for your account in the Stedi portal.
- Debits: Payouts to the external bank account for the business entity. These match the payouts for your account in the Stedi portal.
To access bank statements:
- Click Billing entities in the side navigation to go to the Billing entities page.
- Click a billing entity to review its details.
- Go to the Statements tab.
Stedi displays a list of monthly statements for the Stedi Treasury account associated with this billing entity.