835 Electronic Remittance Advice (ERAs)

An Electronic Remittance Advice (ERA) contains details about payments for specific services and explanations for any adjustments or denials. The payer only sends ERAs for accepted claims. If a claim is rejected in a 277CA, there's no adjudication or payment information to report.

Transaction enrollment

Processing ERAs always requires transaction enrollment with the payer. Once you're enrolled, you'll receive all of your ERAs through Stedi, even if you submit some or all of your claims through another clearinghouse.

Review 835 ERAs

If you submitted a unique and compliant Patient Control Number for the claim, you can find related 835 ERAs on the Related transactions tab of the claim's details page.

You can also find 835 ERAs through Filters on the Transactions page. We recommend the following filters:

Filter	Description
Search term	We recommend entering the claim's Patient Control Number (Loop 2300 CLM01) if it's unique for each claim. This is listed in the 277CA as the Patient Control Number, and it can help you find 835 ERAs for a specific claim. If you don't have the Patient Control Number, you can also search for another identifier, such as a the Provider Control Number (professional and dental) or Line Item Control Number (institutional) for a particular service line in the claim. You can also enter the patient's member ID or even their last name to filter the list, though this may return more than one result if there are multiple claims for the same patient. The search term must match what will be in the ERA exactly, including all spaces, capitalization, and punctuation.
Date processed	This is the date Stedi received the 835 ERA, not the date of service. Make sure you select the correct Time zone at the bottom of the filter.
Transaction type	Select 835 Health Care Claim Payment/Advice to show only 277CA transactions.

Payment details

You can find key payment information on the ERA's Overview tab, including the total amount, payment date, patient, and the charge breakdowns for each service.

Download X12 EDI

You can review and download the raw X12 EDI for any 835 Electronic Remittance Advice (ERA) from the X12 tab.

The EDI is displayed on the right and the specification is displayed on the left. As you hover over different parts of the EDI, Stedi highlights the corresponding part of the specification to help you understand what each part of the EDI means.

Click the download button (down arrow icon) at the top left of the EDI viewer to download the transaction as an .edi file.

Duplicate ERAs

Payers typically only send one ERA per claim. However, they may occasionally retransmit another identical 835 ERA, so you should be aware of the potential for duplicates.

You can assume an ERA is a duplicate if the Check or EFT Trace Number is the same. In X12 EDI, this is available in segment TRN (Reassociation Trace Number), element TRN02 (Check or EFT Trace Number).