About Stedi

Stedi is a healthcare clearinghouse. We act as an intermediary between healthcare providers (like you) and insurance payers. Instead of connecting to each payer separately, you (or your vendor) send your healthcare transactions to Stedi, and we route them to the appropriate payer. Then we receive the payer's responses and deliver them to you.

These healthcare transactions include:

• Real-time eligibility checks to verify patient coverage. You submit patient demographics, service dates, payer details, and information about the requesting provider to Stedi, and we forward the request to the payer. We receive the payer's response and translate the patient's benefits details into user-friendly tables, a downloadable PDF, and other helpful views.
• Claim submissions (professional, institutional, and dental). You submit claim information to Stedi, and we forward it to the payer. We receive the payer's acknowledgments and display them in the Stedi portal. If you need to resubmit rejected claims, you can do that through Stedi, too.
• Electronic Remittance Advice (ERAs) with payment details. After the payer processes your claims, they send ERAs to Stedi with payment information and explanations for any adjustments or denials. You can review and download these ERAs through the Stedi portal.
• Real-time claim status checks. You submit a claim status request to Stedi with key information about the claim(s) you want to check, and we forward it to the payer. We receive the payer's response about the claim's processing status and display it in the Stedi portal.

How you can use Stedi

There are two main ways providers use Stedi:

Directly

You and your office staff submit and monitor transactions directly through the Stedi portal. These provider docs will help you submit transactions and review the results.

Your practice ↔ Stedi portal ↔ Payer

If you're looking to use an AI agent to build an integration with Stedi, check out the Build with AI section of our developer docs instead.

Through your vendor

You submit transactions through your vendor's software and your vendor handles connecting with Stedi on the backend. In this case, your vendor has asked you to create a Stedi account so that they can submit transactions to Stedi on your behalf.

Your practice ↔ Vendor software ↔ Stedi ↔ Payer

Your vendor will provide you with a custom sign-up link that creates your account. After signup, you'll install your vendor's app to connect their software to Stedi. Once this process is complete, you can use your vendor's software as you normally would.

Depending on your vendor's setup, you may occasionally come to the Stedi portal to:

• View transaction details in more depth. For example, you may be interested in reviewing raw transaction data or payer rejections in more detail.
• Access Stedi features that your vendor doesn't offer. For example, you might submit claims through your vendor's platform but come to Stedi to run claim status checks when you haven't received remittance within your expected timeframe.

Next step

Ready to get started? Visit Set up your Stedi account.

We'll walk you through creating an account and (if relevant) connecting your account to your existing vendor.